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Where Are HMRC Offices Located in the UK?

Navigating the world of HMRC offices can be a daunting task, but fear not! This blog post is here to guide you through the ins and outs of where are HMRC offices located in the UK, including regional centres, specialist sites, and head office.

We’ll provide useful information on finding your local office and key postal addresses for various tax services.

Additionally, you’ll learn about the consequences of missed or late tax payments, and how seeking expert help can save you from penalties and surcharges. Let’s embark on this journey and make the most of the information provided here.

Short Summary

  • HMRC operates 14 regional centres across the UK, supported by a head office in London and five specialist sites.
  • Real Business. Rescue offers directory of HMRC offices with postal addresses for key services, as well as contact information for telephone and online resources.
  • Failure to make timely tax payments can lead to severe consequences. Expert help is available from Real Business Rescue to manage personal tax problems.

HMRC Regional Centres

HMRC operates 14 regional centres across the UK, serving as the main offices for a wide range of tax-related functions.

These regional centres, also known as inland revenue offices, are equipped with contemporary workspaces and high-speed digital infrastructure, making tax payments and other processes more efficient.

The regional centres offer a range of career development opportunities, handling employer complaints related to HM Revenue, and providing resources for employees to grow professionally.

Enhanced customer service, increased compliance activities, and expanded career development opportunities are some of the key advantages of HMRC’s regional centres, which also help in addressing missed and late payments.

Specialist Sites and Head Office

In addition to the regional centres, HMRC has a head office situated in Westminster, London, which serves as the main employers office for HM Revenue.

There are also five specialist sites located in Westminster and other transitional sites, handling various tax-related matters, including inheritance tax for HM Revenue.

Employees may be required to relocate to HMRC’s specialist sites in the future, in accordance with applicable policies, especially when dealing with company tax arrears.

The specialist sites play a vital role in addressing complex tax issues and ensuring the smooth functioning of HMRC.

Finding Your Local HMRC Office

To find your local HMRC office, it’s important to check any correspondence you may have received from them, as it may contain your contact details and information, including details about HMRC arrears that represent outstanding tax payments. Alternatively, Real Business Rescue offers a directory of HMRC offices in the UK.

HMRC is currently undergoing a restructuring process, downsizing from a network of 170 national offices to 13 regional centres, and undertaking digital transformation to enhance efficiency. As a result, telephone calls are now the recommended method of contact for HMRC.

Postal Addresses for Key HMRC Services

It’s vital to know the correct postal addresses for different tax services provided by HM Revenue & Customs, as sending your correspondence to the wrong address can cause delays and potential issues.

Key services include Corporation Tax, National Insurance Contributions, PAYE, Self-Assessment, Capital Gains Tax, Inheritance Tax, and VAT.

The postal address for Corporation Tax Services is HM Revenue and Customs BX9 1AX. You can use this address to send your documents.

The National Insurance Contributions and Employers Office can be contacted at the address BX9 1AN. All further queries can be directed to this address.

The postal address for PAYE, Self-Assessment, Capital Gains Tax and Inheritance Tax is BX9 1AS. This is the address to be used for all postal payments or forms regarding these taxes.

Visiting an HMRC Office: What You Need to Know

If you need to visit an HMRC office, it’s important to note that appointments are required. To book an appointment, you can submit a request through their online form.

Alternatively, if you’re unable to visit an HMRC office in person, they can arrange to visit you instead.

By scheduling appointments, HMRC can ensure that they allocate appropriate resources and personnel to assist you with your tax-related concerns.

This extensive experience allows them to provide efficient and effective customer service, addressing any issues or queries you may have.

Contacting HMRC: Phone Numbers and Online Resources

HMRC provides various contact phone numbers for different inquiries, such as tax, Self Assessment, Child Benefit, and tax credits.

These phone numbers can be found on the HMRC website or by searching for the specific type of inquiry.

Furthermore, a list of additional contacts for HMRC can be found on their website. To access the HMRC website for additional contacts, visit https://www.gov.uk/contact-hmrc.

By utilizing the appropriate phone numbers and online resources, you can ensure that your tax-related concerns are addressed promptly and efficiently.

Consequences of Missed or Late Tax Payments

It’s crucial to be aware of the consequences of missed or late tax payments, as HMRC can take action if payments are not made on time. Contacting HMRC and explaining the situation is advised to avoid enforcement.

In the following subsections, we will discuss penalties and surcharges for late tax or NI payments, enforcement notices and seizures of assets, as well as statutory demands and the winding up order take-up petitions.

Avoiding Penalties and Surcharges

Missing or late payment penalty: making a late tax payment can result in penalties and surcharges imposed by HMRC. However, there are acceptable reasons for not making a tax or NI payment, such as severe illness or family bereavement. In such cases, it’s important to contact HMRC promptly to explain the circumstances.

If you find yourself in a situation where a tax or NI payment is among missed or late payments, a Time To Pay (TTP) arrangement or an appeal may be viable alternatives to avoid incurring fines. Being proactive about making tax payments and communicating with HMRC can help you avoid penalties and surcharges for missed or late tax payments.

Enforcement Notices and Seizure of Assets

An enforcement notice is issued by HMRC when an outstanding debt is not paid within 14 days.

If the debt remains unpaid, HMRC reserves the right to seize goods from the business premises under the Taking Control of Goods Regulations, 2013. This can have a detrimental impact on the company’s reputation and practical operations.

To avoid having your assets seized, it’s important to respond to enforcement notices in a timely manner and negotiate a Controlled Goods Agreement with HMRC.

This agreement is an inventory of items identified and documented by bailiff officers for the purpose of recouping lost funds.

Statutory Demands and Winding-up Petitions

A statutory demand is a formal demand for payment of £750 or more. It is issued by HMRC, without the need to go through court proceedings.

If a business does not fulfill payments or repayments after receiving a statutory demand, they may be subject to a winding-up petition.

A business has 21 days to pay or 18 days to have the statutory demand set aside, as prescribed by law.

HMRC may take action if debt remains unpaid after 21 days. They may petition the court to wind up the business and this can lead to its liquidation and removal from the register at Companies House.

This could lead to the freezing of bank accounts, preventing further trading activity, and the investigation of the actions of company directors.

Personal Tax Problems: Seeking Expert Help

Dealing with personal tax problems can be overwhelming, but Real Business Rescue offers free confidential advice for those facing such issues.

They can help negotiate with HMRC for more time to pay debts, provide expert guidance on avoiding penalties and surcharges, and assist in managing complex tax situations.

To receive a free same-day consultation with a licensed insolvency practitioner, contact Real Business Rescue via phone or visit one of their over 100 offices across the UK.

Seeking expert help can alleviate the stress and confusion surrounding personal tax problems and provide a clear path towards resolution.

Frequently Asked Questions

Where is HMRC based in UK?

HMRC is based in the UK, primarily in Westminster, London. From here, we provide essential services to our customers around the country.

Can I visit an HMRC office in person?

Yes, you can visit an HMRC office in person by arranging a face to face appointment online. HMRC has introduced a new service that allows customers to request a face to face appointment through an online form.

Therefore, you should take advantage of this opportunity to discuss your enquiries with HMRC in person.

How many HMRC officers are there?

According to HMRC, there are 7 Commissioners who make up the core leadership of their organisation.

Therefore, there must be a large team of officers supporting them in achieving their aims.


In conclusion, understanding the structure and locations of HMRC offices, postal addresses for key services, and consequences of missed or late tax payments is essential for UK taxpayers.

By seeking expert help from qualified professionals like Real Business Rescue, you can navigate the complex world of personal tax problems with confidence and clarity.

Remember, staying proactive and informed is vital for managing your tax affairs effectively and efficiently. Don’t let tax woes hold you back; tackle them head-on and keep moving forward.

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